The handle may be worth keeping.
If the lock is suitable and works well, rekeying may change access without replacing the handle you like. If the door drags or the bolt misses its opening, that should be assessed as part of the problem.
Remember the other ways in.
A front door isn't always the entrance used most. Include the garage entry, side door and any separate security door when reviewing keys. Remotes and keypad codes are separate from the mechanical locks.
A local detail that helps.
Around the Commons on West Wigwam Boulevard, an office suite and a street-facing shop can have quite different doors. Say which entrance is giving you trouble and whether the key, handle or closing action has changed. That gives us more to work with than the development name alone.
And the garage?
Locks and opener controls are different systems. Describe which one needs attention.